Terms of Service

Use of information

Website content is provided for preliminary business evaluation. Product names, service descriptions, response windows, and application notes are not a substitute for a validated method, a quality agreement, or a final technical specification approved by your organization.

Quotes and availability

Any quote, lead time, or service recommendation depends on product configuration, destination, documentation requirements, and current availability. Corning may ask for additional application details before confirming a final recommendation.

Customer responsibilities

Customers remain responsible for confirming suitability in their own operating environment. This includes method validation, user training, cleaning practice, sample compatibility, calibration scheduling, and acceptance criteria required by internal procedures or external regulations.

Where a product or service supports regulated work, the customer should review local requirements before use. Corning may provide selection notes, document pack guidance, or service planning suggestions, but those materials do not replace internal quality approval, risk assessment, or the authority of the method owner.

Website inquiries

Submitting a form does not create a purchase agreement. It gives Corning permission to review the request and respond using the contact details provided. We may decline requests that lack enough information to support a responsible recommendation.

Corning may contact you for missing details such as sample type, required records, country of use, service interval, or product family. If the request is urgent, you should identify any production, research, clinical, or audit deadline that affects the response.

Limitations

Website material may contain general examples from pharmaceutical, food safety, environmental, academic, and clinical diagnostics laboratories. Those examples are provided to explain typical selection considerations. They are not guarantees of performance in a specific process, method, or facility.

Changes to these terms

Corning may update these terms as website services, catalog routing, and support processes change. Continued use of the website after an update means the current terms apply to new inquiries submitted after that date.